Agent23.AI
Categories
Computer Software
Hours:
Available 24/7 through our AI agents. Human support: Mon–Fri, 9 AM–5 PM EST.
Driving Directions:
Located in Berks County and serving clients across Pennsylvania and the United States. Virtual demos available anytime.
About Us
Agent23.AI is the region’s first “Invisible Workforce” platform that gives organizations an AI-powered customer service team available 24/7 across web chat, voice, SMS, and email. Built by local industry veterans with over 50 years of combined experience, Agent23.AI helps businesses respond instantly to customers, book appointments, answer questions, handle support issues, and reduce operational bottlenecks.
Our platform is already used by more than 100 home-service companies (HVAC, plumbing, handyman), EdTech organizations, SaaS companies, and local agencies. Agent23.AI integrates seamlessly with your existing website, forms, backend systems, and phone lines. Whether your customer is filling out a form, calling your office, or emailing support, Agent23.AI reads it, routes it, and responds automatically.
We also offer real-time voice agents that can answer calls, classify intent, schedule service appointments, and escalate to humans when needed. Every AI agent is tailored to your business rules, service areas, pricing, and workflows.
Founded in Berks County and supported by Ben Franklin Technology Partners, O’Pake Institute, and multiple regional innovation programs, Agent23.AI is committed to helping local businesses scale without increasing staffing costs.
If your organization wants faster response times, better customer satisfaction, and more booked appointments, Agent23.AI makes it possible.
